What Do Your Customers Need?
The true test of a retail store is typically within the fourth quarter of the year, as the holiday season approaches. Because most retail stores make 80% of their profits in this time – as they also bring on new employees to handle the rush — it is essential to have processes in place to ensure the standard of excellence your customers expect. Mercantile Systems understands the unique challenges of the retail environment, and we can help you find out whether your store is making the grade when it comes to customer service, merchandising, employee loss prevention, and compliance.