Customer Data Gathering in the Mobile Age
An evaluator’s report about employee theft or site non-compliance is far more useful when you receive accurate information quickly. The instant mobile audit is a linchpin of the MSI system, enabling us to communicate with our evaluators and clients on an ongoing basis. Based on the survey design, our ground team will report on these data points using our mobile app, which encourages them to document anything questionable using not only text, but also photos and videos. The images are uploaded directly into the system, and provide an additional degree of confidence in the quality of inspections.