How Can You Keep Your Employees?
Retail, customer service, and hospitality businesses routinely experience employee turnover rates of 30 to 40%. This assumed reality of the industry can actually be costing your business anywhere from hundreds of thousands or millions of dollars to 1.5-2x the annual salary of that employee (Deloitte, 2013). Employee retention starts with improving your team’s job satisfaction and motivating them to excellence. In every area of operations, the best performance happens when employees look forward to getting constructive feedback because of the culture of the company. Our motivational evaluation and employee feedback programs evaluate these critical ingredients of your team’s success.